Our mission is to help make the public sector the best place to work in the world.

Since I started to work for the NHS, I always wanted to make a difference.
— MSE FrontlineBuddy

Strengthening organisations by strengthening teams.

Clinician-led training

Our clinicians have years of experience of working in the public sector, with culture change and with mental well-being. They have been successfully putting this into practice developing the FrontlineBuddy training programme within one of the largest Acute Health Trusts in the NHS.

Up skilling your people from within

We help focus the drive to help others. Through our unique FrontlineBuddy training course your staff will feel able to unlock the skills they have always had though never felt able to use with their colleagues. This is your chance to help them feel valued.  For their team to feel nurtured.

Changing culture one conversation at a time

We help people make use of the natural moments around them to make changes in the way we speak with each other and support each other. A practical and ethical approach to working authentically to your values and learning about equality, diversity and intersectionality through real life experiences.

This was a fantastic course
— MSE FrontlineBuddy
 

We build culture and change through the power of difference.

Difference is our superpower and we help people use this in a way that supports colleagues. We don’t just teach your people about the right conversations to have, we give them tools to use and show them how to have them.

“Self-awareness of your own biases better helps you lay them down to be able to better connect with people who are different to you” MSE FrontlineBuddy

We help people build trusting relationships together then pay it forward by providing support to those around them in moments that matter most.

After this course I feel stronger and I am hoping to use my ‘superpower’ to make more changes.
— MSE FrontlineBuddy

We put data insights at the heart of what we do.

We evidence what we are doing and give you the power to make changes you need.

Data helps the mind grow stronger.

When there are many people working to make a change- you need to have a vantage point from above to see the overall effects of all that hard work.

We use data analytics gathered simply to tell the story of what is actually happening on the ground.

We also use our analytics to help Buddies know that they are progressing through their training so we can support them on their journey.

Psychological safety. There is no hierarchy when we are truly working together.

Psychologically safe spaces in the Public Sector?

How can we do the most demanding jobs without psychological safety as a given?

How can we innovate if we do not feel safe?

Support between us flows in many directions. We can support each other across lines of power, status, profession, ethnicity, culture and gender.

We believe we all have a responsibility to contribute to psychological safety and maintaining it. Our training helps nurture and maintain that.

Impact & Recognition

  • We have demonstrated impact on many items that matter to you and your worksforce- retention, people’s view of the organisation and so much more.

  • We have influenced more than 1500 significant supportive conversations within two years at one NHS FT.

  • We have trained over 150 staff and refined the training to support people working across teams and departments. We provide weekly sessions to maintain practice and people’s engagement.

  • With an average Net Promoter Score of 90 we have been thoroughly endorsed both by our participants and the organisation we have developed in. We are a safe pair of hands.

This has been so important to me, I have seen change already and strongly feel that if we all behaved in this way, we would have a near perfect working environment. I have the upmost confidence in this changing the way our trust works moving forward, and I cannot thank you enough for letting me be a part in this.
— MSE FrontlineBuddy